All Feedback Welcome

It’s been a big few weeks for Scouta, with the re-design, release of the Mac iTunes Agent, and Iccarus. We’ve garnered a lot of positive attention, and ramped up membership.

However, it hasn’t stopped there. I was stoked to receive a great bit of feedback yesterday from Rob Abbott in the form of a blog post: Scouta CEO Reaches Out, Provides Support and Implements User Feedback.

Scouta not only goes above and beyond to support their users, but most importantly they listen to what their users have to say. They have also shown that they can fix an issue quickly and improve their user experience and usability in the process.

Check out the blog post for the whole context.

It’s great to have someone respond so positively. We’re really eager to get any feedback, so we’re constantly encouraging it. So, in all honesty, we don’t see it as going above and beyond, just normal practice. But still, it’s great to have someone say it :).

Which reminds me…please provide any and all feedback to myself, or feedback@scouta.com.